Policy explains how we collect, use, and protect your personal information when you visit our website or purchase products from us.
1. Information We Collect
When you use our website, we may collect:
- Full Name
- Email Address
- Phone Number
- Billing Address
- Shipping Address
- Order Information
- Payment Details (processed securely through our payment partners)
- IP Address
- Browser Information
- Cookies and Website Usage Data
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Provide customer support
- Send order updates and shipping notifications
- Improve our website and services
- Prevent fraud and unauthorized transactions
- Comply with legal obligations
- Send promotional offers (only if you choose to receive them)
3. Payment Security
We do not store your debit card, credit card, UPI PIN, or banking passwords.
Payments are securely processed through trusted third-party payment gateways.
4. Shipping Information
Your shipping information is used only to deliver your orders.
We may share your name, address, and phone number with our courier partners solely for order delivery.
5. Cookies
Our website uses cookies to:
- Improve website performance
- Remember your shopping cart
- Enhance your browsing experience
- Analyze website traffic
You may disable cookies through your browser settings if you prefer.
6. Information Sharing
We do not sell, rent, or trade your personal information to third parties.
We may share limited information only with:
- Payment providers
- Shipping and logistics partners
- Government authorities when legally required
7. Data Protection
We take reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure.
While we strive to keep your information secure, no method of transmission over the internet is completely secure.
8. Your Rights
You have the right to:
- Access your personal information
- Request corrections to inaccurate information
- Request deletion of your personal information (subject to legal obligations)
- Opt out of promotional communications at any time
9. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites.
10. Children’s Privacy
Our website is not intended for children under the age of 18.
We do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with the updated effective date.
12. Contact Us
If you have any questions regarding this Privacy Policy, please contact us.
ZOLO Designer Studio
📍 Kollam, Kerala, India
📞 +91 9207770078
📧 Email:colourvillage2014@gmail.com
